When Professional Edition and Interview Stations are combined with Sample Management Module, it creates a sophisticated CATI (Computer Aided Telephone Interviewing) system rivalling other systems costing much more.

Security: Data collected by different interviewers is directly saved on a joint server, so there is no risk in loosing data.

Manages, whom you are calling to: You can import a list of phone numbers plus names and other information about your respondents. The Survey System presents telephone numbers to your interviewers for manual dialling or automatic dialling through a modem or ISDN connection.

• Registers time and date in data set
• Chooses random phone numbers from a list
• Schedules calls by time zones
• Presents necessary information to interviewers, e.g. phone number, name, address and saves this information in a data set
• Identifies interviewer in data set
• Registers a result of every call, e.g. complete, schedule call back, busy, language problems, etc. In total 40 different result codes.
• Handles call back agreements and reminds about them
• Provides statistics on data collection status
• Possibility to view data while interviewing is in progress
• Edit Sample Files in spreadsheet format
• Have result codes and Sample File specification changes take effect during interviewing
• See appointment time when callback comes up
• Allow up to 30 attempts
• Copy call results to the Data File
• Place calls via Skype

The Sample Management Module can automatically enforce quotas, based on pre-existing information or questions in the interview. This enables you to reach “difficult” respondent groups.

Complete administration of interviewers:

• Working hours (log on - log off)
• Effective working hours (real interview time)
• Success rate and bias
• Specialising of interviewers: Routing specific interviews to specific interviewers (e.g. difficult questionnaires, difficult respondents, language problems, etc.)

The Survey System handles unlimited number of interviewers.